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    We do really amazing stuff!

It's fun to work here!

Genesis Digital is growing by leaps and bounds.  The secret to our success is simple: we hire the best employees, and we offer the best benefits: no commute, generous health care coverage, competitive salaries, and great culture.

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We're looking for YOU!

Customer Success Agent

Amazing SaaS e-commerce company wants someone tech-savvy and personable to provide technical support for our suite of marketing tools.

About us:

Genesis Digital has been an industry leader since 2013.  We’ve got start-up values but professional structure.  We also have a wide suite of products, some of which need a plug and play genius to take them to completion.  This is THE opportunity to work on exciting new tech (from home!) with an awesome team.  

This is a solid full-time position (We’re not a flakey “Start-up” – we’re profitable, stable, and growing) for an A-class customer service professional with experience, technical skills, and a winning personality.

Job description

As Customer Success Agent, you will be the first line of contact for our customer base of thousands.  Using your computer savvy and interpersonal skills, you will help them achieve success with our software.

Responsibilities

  • Provide assistance to customers as a product expert.
  • Resolve basic to complex support problems for customer inquiries received via email and live chat (and occasionally phone).  
  • Recognize complex issues and report or escalate them to your supervisor.
  • Work under limited supervision with considerable latitude for the use of initiative and independent judgment.
  • Cross-train on multiple products.
  • Assist in additional Customer Success jobs, such as video training with clients, creation of knowledgebase articles, development of strategies to better assist customers

Skills and Qualifications

  • Customer support experience dealing with issues, troubleshooting and problem resolution, preferably with software.
  • Exceptional writing abilities to provide clear and empathetic customer support through email and live chat.
  • Strong communication and interpersonal skills.
  • Strong Web and Mobile App navigational experience, and the ability to pick up new technology quickly.
  • Ability to efficiently manage multiple projects and tasks at the same time.
  • Passion for and responsibility to the customer.
  • Passion for what you do and drive to improve.
  • Personal and corporate integrity.

What’s in it for You

  • Medical benefits
  • Paid vacation and holidays
  • Work from home
  • Flexible work environment
  • Dynamic and dedicated team who acts like a geeky family
  • Some business training
  • Encouragement to grow
  • Access to software for your own use
  • Work from home dress code, work casual when on video calls with clients

IMPORTANT:  Bring ONLY Amazing Attitude.  We work real hard, so it’s got to be with other Excellent people.

ALSO IMPORTANT:  Following Directions – and here’s the first set:

When you contact us to apply, include a 300 word statement about why you’re exactly who we want.   Input your cover letter, resume, and a link to your portfolio below.

Good luck!

Senior Web Designer

Amazing SaaS e-commerce company wants an awesome Web Designer for lightning-fast deployment of marketing Pages.

About us:

Genesis Digital has been an industry leader since 2013.  We’ve got start-up values but professional structure. This is THE opportunity to work on exciting new tech (from home!) with an awesome team.  

This is a solid full-time position for an A-class web designer with experience and a portfolio of previous works.

Job description

We want a senior web designer, someone with the design and technical chops to deploy page after page rapidly. You should be a self-starter, able to take general parameters and throw something together that’s attractive and sells.  You’ll make stunning prototypes in Photoshop and implement them using both conventional tools and our in-house Kartra Pages funnel builder.

Responsibilities

You’ll produce the following…a lot!

  • Opt-In Squeeze Pages
  • Newsletter Sign Ups
  • Webinar Registration Pages
  • Special Offer/Sales Pages
  • SAAS Product Description Pages
  • Video Landing Pages
  • Product Launch Funnel Pages
  • Paid Advertising Funnel Pages
  • Thank You Pages
  • Upsell/Downsell Pages
  • Banners, Images, Thumbnails for Facebook, YouTube, Retargeting and Banner Advertising.

Skills and Qualifications

  • Strong in html5 and CSS.
  • Good at Long and Short Form Copy — sure, we have copywriters, but you’ll know how to use text decoration and design elements to optimize the effectiveness of sales copy
  • Great design chops. You know how to design and layout a page that pops.
  • Photoshop wiz: can whip out page layouts, graphics, icons and more on a moment’s notice.
  • Images, Animated Gifs and Looping HTML 5 Video, and even live element builds on page and parallax while scrolling — we want our pages to sizzle!
  • Testing: Understand engagement analytics, conversion testing, multivariate testing, lead pathing from prospect to customer status.
  • Coding: If you’re the kind who can hack WordPress themes, can squeeze the last drop from Google Analytics, know php and/or BootStrap 3, and can deploy the latest load-time saving tricks, those are some serious plusses!

 

IMPORTANT:  Bring ONLY Amazing Attitude.  We work real hard, so it’s got to be with other Excellent people.

ALSO IMPORTANT:  Attention to detail and ability to follow directions – here’s the first set:

When you contact us to apply, include a 300 word statement about why you’re exactly who we want. Also, your favorite fruit and why. Input your cover letter, resume, and a link to your portfolio below.

Good luck!

 

Laravel PHP Rockstar - Six Figures & Telecommute

Laravel PHP Rockstar — Six Figures and Telecommute

Laravel genius with enterprise-level experience wanted to take management of two killer products for amazing SaaS e-commerce company.  $100,000+ compensation.  North American time zones preferred.

About us:

Genesis Digital has been an industry leader since 2013.  We’ve got start-up values but professional structure.  We also have a wide suite of products, some of which need a plug and play genius to take them to completion.  This is THE opportunity to work on exciting new tech (from home!) with an awesome team.  We’re talking about WebRTC, RTMP streaming, Next-Level User Interface Design, and making it all work under load from literally tens of thousands of customers.

About the Position:

We want an autonomous senior developer to take ownership of our best-selling signature products.   You’ll be in charge of optimizing the software, providing clean, modular, documented, library-based code that can be easily scaled so our team of programmers can efficiently build from it; architecting the overall structure of new software features as per PHP best practices; and configuring the SQL databases to maximize speed and reliability.  

This is a solid full-time position for an A-class software architect with experience and a portfolio of previous works.

It is vitally important that you understand how to handle thousands of events at one time — customer logins, e-mail sends, database queries, etc.

Required Skills:

  • 3 years+ PHP developing, experience in the Laravel Framework desirable.
  • Good at parallel programming, multi-threaded multi-worker environments, MVC / object-oriented programming, MySQL DataBases, JavaScript, Ajax.

 

Desired Skills:

  • Experience with 3rd party platforms we recurrently use and integrate with:
    • AWS
    • Facebook plugins
    • YouTube API, API and WEBHOOKS
    • Google Analytic
    • iOS / Android, Shopping Cart technology (InfusionSoft, 1ShoppingCart, Ontraport, etc)
    • Email SMTP Gateways (Amazon SES, SendGrid, MailGun, etc)
    • Servers
    • Affiliate Cookie Tracking
    • Merchant processing (Paypal, Stripe, Braintree, Authorize.net, etc)
    • SMS and Phone Call Gateways (Twilio, Tropo, etc)
    • Webinar platforms (GoToWebinar)
    • IPN and API’s or working with other API’s to integrate.

 

Helpful Skills:

  • Understanding of CRM, email marketing, tagging system in email marketing, autoresponders, and integrations with Autoresponder companies (Aweber, iContact, GetResponse, Constant Contact, etc).
  • Basic knowledge regarding web design/coding (HTML5, CSS, jQuery, etc.) i.e. an understanding of modern UI and UX design and functionality.

 

IMPORTANT:  Bring ONLY Amazing Attitude.  We work real hard, so it’s got to be with other Excellent people.

ALSO IMPORTANT:  Following Directions – and here’s the first set:

When you contact us to apply, include a 300 word statement about why you’re exactly who we want.   Input your cover letter and resume below.

NOTE:  We vet our employees’ skills vigorously.  Expect a small development test after the first exchange.  If you know your stuff, it shouldn’t take you long.

Good luck!

 

Social Media Community Manager

Social Media Community Manager

Progressive, highly successful online software company (producers of one of the world’s most popular webinar platforms and soon to launch an all-new, ground-breaking all-in-one online business platform) is seeking a skilled social media strategist to build community engagement and buzz around the new platform.

Responsibilities:
* Curate internal and external content for posting and sharing on:
* Twitter
* Facebook
* LinkedIn
* Instagram
* Pinterest
* Reddit
* Generate original content, including short, punchy copy and visuals to engage our audience
* Post daily
* Monitor and respond to conversations daily
* Build a quality audience as quickly as possible through
* direct messaging
* following others
* “gamifying” sharing of content and our pages
* Encouraging members to post, share and converse
* Monitor and leverage analytics on all social channels
* Schedule posts, perform social listening and review analytics using social media tools
* Work closely with the platform product manager and director of marketing to create and implement strategic and tactical plans for crushing it with social!


Qualifications
* Minimum three years intensive experience managing social media presence and community for companies, preferably in the SaaS (cloud) software space
* Remarkable writing chops (don’t worry, we know it when we see it)
* Ability to generate fresh original content and conversational replies on the spot
* Marketing background is a strong plus
* Facility with graphic editing software (such as Photoshop and Illustrator or equivalent) and Google Gsuite
* History of growing social community and engagement. Must have verifiable case studies of past accomplishments.
* A sunny disposition and can-do attitude.
* Ability to work completely remotely. We are a virtual company.

What you get

Genesis Digital offers a fun, fast-paced, friendly work environment; competitive salary and benefits; plus the ability to work completely virtually. Corporate stability, with a start-up mentality.  With two well-established and wildly popular products (WebinarJam and EverWebinar) and a market-disrupting new platform about to be born, Genesis Digital is an exciting place to quickly grow your marketing experience and have a ton of fun doing it too.

IMPORTANT:  Bring ONLY Amazing Attitude.  We work real hard, so it’s got to be with other Excellent people.

ALSO IMPORTANT:  Following Directions – and here’s the first set:

Send your CV and a well-written cover letter (again, we’ll know) describing what you’ll bring to Genesis Digital and why you’d be excited to work here

Good luck!

SaaS Copywriter

SaaS Copywriter

Progressive, highly successful online software company (producers of one of the world’s most popular webinar platforms and soon to launch an all-new, ground-breaking all-in-one online business platform) is seeking a superbly eloquent, highly articulate, sales-focused copywriter with insane writing chops for online communication in emails, sales pages, squeeze pages, brochures and more. You’re someone who knows how to close with captivating copy.

Responsibilities:

* Did we say copywriting? Yeah, you’ll be doing a lot of writing. Great writing. And trust us: we know great writing. We can’t wait to see what you can do.
* Copy editing: you’re part of a great team of writer/editors who help each other deliver copy that sparkles, and more importantly, sells.
* Producing content: in addition to sales assets, we produce articles, blog posts, e-books and videos to provide value to our customers and extend our thought leadership.

Qualifications:

* Minimum three years intensive experience writing sales and marketing copy, preferably in the SaaS (cloud) software space.
* We can’t this stress enough: insane writing chops.
* Ability to generate original, compelling content on the spot.
* Marketing background is a strong plus.
* History of great writing. Must have samples and be willing to take a writing test.
* A sunny disposition and can-do attitude.
* Ability to work completely remotely. We are a virtual company.

What you get:

Genesis Digital offers a fun, fast-paced, congenial work environment; competitive salary and benefits; plus the ability to work completely virtually. With two well-established and wildly popular products (WebinarJam and EverWebinar) and a market-disrupting new platform about to be born, Genesis Digital is an exciting place to quickly grow your marketing experience and have a ton of fun doing it too.

IMPORTANT: Bring ONLY amazing attitude. We work real hard, so it’s got to be with other excellent people.

ALSO IMPORTANT: Following Directions – and here’s the first set:

Send your CV and a well-written cover letter (again, we’ll know) describing what you’ll bring to Genesis Digital and why you’d be excited to work here. Also, which city is your favorite, and why.

Good luck!

Let Us Know You're Interested!